Return Policy

Since we want our customers to always be happy, our return policy is 14 days from the delivery rate. If 14 days have passed after the date of delivery, we cannot offer you a refund or exchange. In order to return your item, it must be unused, unwashed, in original condition with the packing slip, and in original box with 14 days (we don't offer return on sale items or items that do not follow the policy). This is the result of the CA Health Regulations. Once your return is received, we will send you an email with a notification and inform you that our item have been received. Once the item is returned and follows the return policy, a credit will automatically be applied to your original method of payment. 

If you want to make a return, please email us at one of the following:
• First Name
• Last Name
• Plush Animal


We will contact you back within 1-2 working days. For more information, check out our information page. Thank you for your patience.